Need help?

Support & Contact

Questions about deposits, withdrawals, or your portfolio? Reach our team by phone or start a live chat from your dashboard.

Email

Business hours

Mon–Fri, 9:00–18:00 (UTC)

We’ll usually get back to you within one business day.

Live chat

● Typically replies in < 5 mins

Prefer to chat in real time? Start a secure conversation with our support team straight from your account dashboard.

  • Get help with deposits and withdrawals
  • Ask about your term plan or returns
  • Report suspicious account activity
Open live chat

Live chat is available when you’re signed in to your RachumVault account.